Contact Us

Got a question about our CoinPoker coverage, spotted something that looks out of date, or want to flag a bonus code that's stopped working? This is where you reach us. We'd rather hear about an error and fix it than leave stale information sitting on the page.

What we can help with

thehyperadvisor.com covers CoinPoker and the wider crypto poker landscape — reviews, bonus terms, and how sites stack up against each other. Reasonable things to get in touch about include:

• A promo code or bonus code that's expired, incorrect, or no longer matches what CoinPoker is offering
• Factual corrections — licensing details, payout speeds, game formats, or anything else we've reported that's changed
• Suggestions for offers or operators we should be looking at
• General feedback on how we've rated or written up an option covered on the site
• Questions about how our review process works and how we reach our editorial ratings

What this page isn't for

We're an independent review publisher, not CoinPoker, Bovada, Ignition, or any other operator listed on this site. That distinction matters for a few things we simply can't help with directly:

• Account issues — login problems, deposit or withdrawal delays, verification (KYC) holds, or frozen funds need to go through the operator's own customer support, since we have no access to player accounts
• Bonus disputes — if a welcome bonus didn't clear the way you expected, the operator's support team is the only party who can look into your specific account and adjust anything
• Legal or tax advice — we can point you to general information about legal status and eligibility, but for anything specific to your situation you should consult a qualified professional
• Gambling harm support — if you or someone you know is struggling to control their gambling, that's a conversation for trained specialists, not us

If you're worried about your gambling

Poker, including crypto poker, involves real financial risk, and no amount of skill removes the chance of losing money. If gambling has stopped feeling like entertainment — if you're chasing losses, spending more than you can afford, or gambling to cope with stress — free, confidential help is available around the clock through the National Council on Problem Gambling helpline at 1-800-GAMBLER. Our Responsible Gambling page has more on the tools and support options worth knowing about before you play anywhere.

How our editorial process works

Everything we publish about CoinPoker and comparable sites like Bovada, Stake, or Ignition comes from independent research into publicly available terms, licensing information, and operator policies. Commercial relationships — including affiliate links — never decide our rankings, and no operator can pay to move up our list. You can read more about who's behind the site on our About Us page, and the ground rules for using thehyperadvisor.com are set out in our Terms and Conditions.

Before you write in

A few things help us respond faster and more usefully:

1. If you're reporting an outdated bonus code, tell us which operator it's for and roughly when you last checked it
2. If you're flagging a factual error, link or describe the specific claim so we can verify it against current sources
3. If you're asking about eligibility or legal status in your state, mention where you're located — rules vary, and status for US players in particular sits in a genuine grey area rather than a clear yes or no

We read everything that comes in, though as an independent publisher we can't guarantee a response to every message or resolve issues that sit with the operators themselves.

A note on age and eligibility

Online poker and the sites we cover are intended for adults only. You must be 18 or older — and in many jurisdictions 21 — to play, and it remains each individual's responsibility to check the specific age requirement and legal status where they live before signing up anywhere.

If none of the above quite covers what you're after, reach out anyway — an independent review site only stays useful if readers tell us when something's wrong or missing.